Search results for no response claims

164 articles found

  • HENO Privileges

    Privileges Access in HENO Admin: Employee Salary Info This will allow the user to access the Salering area inside of the Admin -> User. This will also allow them to run the productive report and view

  • How to Remove/Edit a Checked in Patient

    *****With our September 2022 release, You can now edit individual appointments that are apart of a series!!!*** Click "Schedule" tab > Click on the appointment > Select "Patient" > Click "Save" > The

  • Discharge

    In this Article 1 Understanding the Actions Menu at the top 2 Completing the Discharge 3 Approve and Send - Fax and Email Understanding the Actions Menu at the top Completing the Discharge There are

  • How to select the Revenue Code, Type of Bill, and Patient Status

    In this Article Upon activation of your insurance set up for 837i, the Revenue Code, Type of Bill and Patient Status will now be a required Please note, you will need to Set up the insurance to

  • Deleting Encounter to Fix CPT Codes

    In this article, you will learn how to add a forgotten CPT Code as well as how to fix it after the patient has already been checked out. To get started: Go to Billing -> Encounter Pre-Claim Choose

  • Using the Exclude From EMR Slot Type

    In this article we will be going over the "Exclude from EMR" slot type. This Slot Type will enable your appointment to not be available for EMR Documentation. In essence you can use this slot type

  • HENO Terminology

    HENO Term Meaning Evals Evals in HENO are counted but the appointment being marked as an eval, not necessarily new all new patients Missing in Schedule Patient is Active and does not have an

  • Overriding Charges in the Charges Screen

    This set up is ideal for clinics that want to change the billed, allowed or want to adjust down the charged amounts prior to creating a claim. If turned on at the insurance level, at the checkout

  • Billing Overrides

    In this Article 1 Modifier Override 2 All insurance Provider Override 3 Specific Insurance Provider Override The purpose of Overrides within Heno is to allow the practice to set up automation for

  • Schedule Status Colors

    The RED box around the appointment slot means the patient HAS NOT been Checked-In : This means the appointment has been scheduled but is not available for CPT code entry or Documentation. The ORANGE

  • How To Add a Referring Provider

    Click the "Patients" tab then "Providers" > **On this screen, you will be able to manage your existing referring providers and create a new one.** To create a referring provider, click on "Create+" >

  • July 6, 2019

    Major New Features ----------------- Patient Portal - Phase 2 is Available - Current Patient Access - Free with the General Store Subscription - Customizable - Ability to create Portal Accounts for

  • Using the Messaging System

    The Heno messaging system allows HIPPA complaint communication between your practice users. Access messaging system To access the messaging system you may click on "messages" (red) under the general

  • Quick Text Set up

    In this article we will cover how to create the custom hyperlinks or quick texts in the documentation. Example: You will want to start by click on the Document tab or Document tab -> Settings