Deleting Encounter to Fix CPT Codes

In this article, you will learn how to add a forgotten CPT Code as well as how to fix it after the patient has already been checked out.

To get started:

• Go to Billing -> Encounter Pre-Claim
• Choose the encounter that goes with the visit you need to fix by Clicking the Encounter Number

Once you are in the Encounter you need to delete, click the Check Back in Delete Encounter/Claim button.

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• Go to that DOS Appt. by going to Schedule -> Today

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• Click on Check-out

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• Change the code you need to change or delete it
• Add Codes as well if needed.

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• Apply your changes

The only thing you will need to change are the codes. Any co-pays or purchase that the patient made for that day will be there and you will not need to reenter them.

Now that you have made your changes click on Check Out

You can print the updated receipt and give it to the patient the next time thy come in or just mail it to them letting them know that it is the updated receipt.

You can then go to Billing -> Encounter Pre-Claim and see the new Pre-Claim and Approve it.

If you have any questions please do not hesitate to send us a support email