August 21, 2021

In this Article

1
New Features
2
Enhancements
3
Bugs
1

New Features

Payment Posting Rewrite
  • Ability to Delete and Write off Multiple lines at once (Under Flat View)
  • Page restructured to refresh regions individually instead of entire page
  • Tab friendly fields with "Next" button to quickly go through claims
  • Tabbing out of the "Allowed" field will Auto Calculate an Adjustment into adjustment 1
  • Easily enter 2 adjustments via tabbing in the same screen
  • Ability to edit all Claim adjustments (from other payments) by clicking the "All Adjustment" button
  • Claim History region cleaned up and adjustment code and icons added 
  • Insurance Payment Posting Video
  • Patient Payment Posting Video
Reduced the Price of text messaging patients to a flat .05 Cents each to be consistent with appointment reminders for Paying Heno clients prior to 8/21/2021
Wizard for new clinics to Self-Onboard into Heno
#2402: Patient Portal - Customize hours before patients can schedule and days out that patients can schedule (Article: How to set up your Patient Portal) 
#2400: EDI Enrollment Tracking  (Article: EDI/ERA Enrollment Tracking)
2

Enhancements

#2466: Billing: UB04 TOB 74X send without Admin start/end date and hours
#2460: Billing: UB04 Ability to filter TOB codes in Encounters/Charges screen practice-wide under Practice -> Customize (Articles: UB04 Claim Set up) 
#2445: Billing: Adding Payment type column to applied by week report
#2416: Billing: New Report Billing-> Reports -> Applied Payments By Quarter
#2395: Billing: Reports > Payment Summary > Patient Payment Summary now orders by last name, first name
#2391: Billing: Report -> Patient -> By insurance added "Insurance Notification"
#2388: Billing: - Do not send Group # in EDI if Group is set to "None"
#2393: Billing: Auto Post Level 3 Enhanced matching on claim lines if modifiers are different then what was initially sent to insurance but codes match
#2358: Billing: - Additional visit settings available in the U
#2459: Documentation: Show create date for "Outcomes" in card on IE/DC/PN
#2423: Documentation - Added "7+ Weeks" to DC Timeframe on Work Comp Template
#2377: Documentation - Show copy From Documents in Descending order on IE/PN/DC
#2363: Documentation - Enhanced Copy document logic attempting to copy inactive questions
#2454: Front Office: Schedule -> Slot Audit -> Add Slot Type (Article: Viewing the slot audit report)
#2431: Front Office: Add patient Name to Action Item Report (Article: Action Item Report
#2419: Front Office: Wait list not refreshing when navigating through days using arrows
#2424: Front Office - CX/NX Report Added "Total Visits" and "CX/NS %" and made Modal wider
#2414: Front Office: Ability to select a location when doing "Web Browser" payment in Heno (Article: Charge Card without a Terminal)
#2404: Front Office: Made the Intake Code BOLD in email to patients for better visibility (Article: Sending Intake Paperwork)
#2396: Front Office: Patients -> Reports -> Sent Details now orders by last name, first name
#2375: Front Office: Default condition on Waitlist report restricts clients ending date past 2 month
#2361: Front Office: Daily Reports wording revision
#2425: Setup: Made it easier to distinguish Template Types | Document -> Template Builder ->Library
#2399: Front Office - Check In Screen Card Updating/Conditional colors
#2398: Front Office/Documentation - Check-In Screen revamped with ability to start more Documentation from it 
 
#2410: General: - Show Welcome banner for single location practices
#2387: Charges Screen - If an override is set for a rendering provider will set on page load and Prompt if provider is not selected when entering charges (ARTICLE COMING)
#2376: Appt Reminders - Option to exclude Practice address for specific locations (Ideal for in home visits) (Article: How to Turn on/off Reminders) 
#2458: Billing: Reports -> Patient -> By Insurance | Added link to patients screen and included Status as a default column
3

Bugs

#2463: Front Office: Leading 0 truncating zip in address from NPI lookup on adding new providers
#2446: Front Office: Referring Provider NPI - prompting for NPI after Override box checked
#2444: Front Office: Deductible not appearing in policy when viewing a case
#2364: Front Office: Cancels not showing on schedule by default at page load
#2449: Documentation: Back template not printing out properly
#2412: Documentation: Ankle Template ROM Measurements issue
#2406: Documentation: Do not copy fields to Discharge that are not available for Edit on the Discharge (i.e. Plan)
#2401: Documentation: "Discharge Reason" field is printing with "Discharge Plan" on the PDF..renamed label to "Discharge Reason" on PDF
#2389: Documentation: If Eval Flex fields are turned and set to Required Eval will fail to Approve
#2360: Documentation: Experiences Does Not Trigger Page Refresh
#2353: Documentation: DN to PN → Success Limiting Factors should map into the PN Limiting Factors to Success
#2369: Admin > Practice > Apply Changes, it throws an error for “No Data Found”