February 13, 2021

In this Article

1
New Features
2
Enhancements
3
Bugs
1

New Features

Launch Pad - Phase 2

  • #2144: Ability to Setup Campaigns with Automated E-mails, Landing Pages, Lead intake forms, and Reporting
  • #2143: Ability to create BASIC Landing Pages/Contact Forms
  • #2131: Changed Menu structure to Tiles under the Launch Pad page
  • #2142: Patients -> Leads added to display potential customers that signed up via new Heno Landing pages
  • #2130: Added Email Activity Report
  • #2170: "New Leads" Bubble added to General
  • Try it for Free! Contact Heno Support to activate
  • Articles: Marketing: Launch Pad

Follow Up Reasons can now be Customized (2105)
            - Article: Customize Your Follow up Reasons
UX New Redwood UI Look and Feel (Users can individually revert to previous colors)
            - Article: Customize System Appearance

Reporting Rewrite and Simplification (Ongoing)

  • #2160: Reporting - "Top Payers this Month" Report added to Login Page for users with the "Advanced Analytics" privilege
  • #2165: Reports - General Page - Carousel Container containing multiple reports that changes every 20 seconds
  • #2164: Reports - General Page - 3 Week Rolling Pie Charts of Referring Providers with Drilldown
  • #2142: Patients -> Leads added to display potential customers that signed up via new Heno Landing pages
  • #2163: Reports - General Page - Cancel/No Show report updated and switched to Stacked Bar Chart
  • #2161: Reports - General Cancel Graph Drilldown | Added Cang Tag, Notes, By, and a link to Alter the cancel for Power User and link to additional reporting
  • #2168: Reports - General Page - Three Week Rolling Pie Charts of Referral Sources with Drilldown
  • #2147: Reports -> Call Log | If it's an outgoing Text from the clinic report does not show patient | Added Separate Patient Column
  • #2175: Reports General Store - Charged/Collected for Canx/No Shows | General Store -> Reports -> Order Details "Cancel/No-Show Orders"
  • #2140: Improved Report Formatting when Exported to PDF
  • #2138: Improved Report Formatting when Exported to Excel

Patient Portal

  • #2100: Patient Portal - Ability for Patients to Upload/Screenshot
  • #2158: Patient Portal - Additional New registration added to check if the same first/last/dob exists for a given clinic before allowing user creation to reduce duplicates
  • #2156: Patient Portal - Changed Patient Registration from a Modal to a regular page for Direct URL access
2

Enhancements

#2180: Document -> Outcomes | Tuned page to load faster
#2179: Outcomes - Clicking Cancel after Create goes back to the General Page
#2177: Practice Builder - New practices disabled from checking out until Enabled
#2169: General Page - Removed 30 Days since POC - Option can be re-added by user utilizing Custom at the bottom of the page
            - Article: Customize System Appearance
#2188 Patient's Profile - "Save" and "Save and Close" buttons now available.
#2155: Edit Insurance Policy - "Save" and "Save and Close" buttons now available
#531: Punch Cards - Added last Punch Date to Detailed report under Schedule and Patient
#2153: Punch Cards - Added a Name and Notes field and fixed the navigation when editing from under a patient account
#2152: Schedule Chart dropdown showing "Of" when POC not set
#2150: Added "Auth Review" Claim status
#2148: Credit Card on File - Message changed to communicating with Card Connect Server vs. Terminal
#2137: Create Patient - DOB not required when creating from Lead | If Cell number entered will not also prompt for Home #
#2133: Patients -> Edit Patients | Moved SSN fields next to marital Status for better spacing
#2182: MIPS Updated for 2021
3

Bugs

#2146: Edit Patient - Clicking Cancel does not return you to the previous called from page
#2162: General Page - Cancel report error when only cancels and no appointments
#2183: Jopari not generating EDI Status Reports in some cases
#2184: Post Assist - Secondary Claim line matching failed in limited situations
#2185: CMS 1500 - Long PCN numbers getting cutoff
#2186: EDI Policy holder information when primary is the insured by secondary is other insured
#1664: Outcomes - Changes to how Dash is calculated
#2187: General Store - Simplified Applying Payments to Orders | Patients -> Payments -> "Remaining"