WebPT Data Imports

Below are the basic transition steps:

  1. Pick a Go-Live Monday a few weeks out
  2. Begin Creating/Scheduling Patients in Heno for anyone after that Date by creating the patients manually
  3. If transferring data into Heno, work with your old EMR to ensure you can get them to e-mail your data download of your patients information and provide them to Heno.
    1. Patient Data will need to be reviewed and approved by our development team, most data uploads can occur at a minimum of 1 week from the data being Approved.
  4. Please be aware that we do NOT transfer in Case information from Web PT/Other EMR's as the data does not transfer between EMR's
  5. Begin working your patients in Heno on Go-Live Monday. 
  6. As it’s time to check-out patients you’ll want to enter their case/insurance Policy/Auth Information prior to checkout
  7. Continue to work visits prior to go-live Monday in the previous software

Who do you send the files to/ Where do you upload the files?

FOR WEB PT: If your prior EMR provider was Web-PT, please forward the two seperate emails that Web-PT provides to you to:

  • Jeff@heno.io
  • Please label the two separate email's Subject with your Practice Name

When Transferring to HENO from WebPT, HENO can import the following data:

  1. Patient Demographics
  2. Insurance Companies
  3. Referring providers
  4. Documentation (Imported as PDFs attached to patient records)

What is not imported? 

  1. Insurance company, policy IDs, are not imported (customer manually adds this)
  2. DX codes are not imported on the patient's chart
  3. Past Claims,  Balances and Payments.
  4. Authorizations, Authorization Notes or Case Notes.
  5. Prior EMR Scheduled Visits

*Note- If transferring to HENO from another EMR, other than WebPT, everything above is the same excluding #4 in the first list which means HENO cannot import documentation from Non WebPT EMRs.