Physical Plan of Care Follow Up
In this Article
Return documentation inside of Heno when a provider has sign the plan for care, you can use 3 different ways to complete this.
Document tab -> Report -> Sent Details
Or from the Fax tab -> Outgoing -> Outgoing Evals/PNs/DCs Fax Report
This will show you all the sent documentation that has been
- Red - Sent status
- Blue - Allow you to mark the document returned (updated by clicking on the edit pencil)
- Green - Add a follow up to remind the team to check with the providers (updated by clicking on the edit pencil)
Document tab -> Report -> Unsigned
This will show you all the documentation that has not been returned. You can Click to Return to timestamp the document returned:
*Please Note: This will have all sent documentation (there may be multiples on the list if the document was sent to multiple providers)
Fax tab -> Incoming
This will allow you to:
- Red - Click on the Download Cloud to view the fax:
- Purple - Click on the Fax key to update information on the fax
To return a document (Signed POC), click on the Return Documentation button:
Select the Patient and the Date of documentation:
Assign it to the patient, add any notes, and categorize it:
This will show on the documentation as a returned timestamp: