How to set up the Insurance for 837i

In this Article

HENO now has the capability to submit Institutional claims in the 837i format. 

Here are the steps to creating an insurance company in HENO. 

Once the insurance in created, the CLAIMS tab will be the change made in the Dark Green area (see below)

  1. PINK: Leave set as "Practice"
  2. ORANGE: This can be left as default
  3. TAN: Leave as default
  4. LIGHT GREEN: Set to the desired Submission Method. Most insurance companies can be set up as EDI and clearinghouse (Office Ally - Commercial/Medicare, Jopari - WF or Auto)
  5. LIGHT BLUE: If you set to EDI, please choose a payor ID from the list
  6. DARK BLUE: Enter set number days until you want the claim to populate on the No Response Report if you haven't received anything from the insurance company
  7. BLACK: Prefix for Providers. (DN - Referring Provider, DK - Ordering Provider)
  8. MAROON: Department of Labor Provider ID
  9. DARK GREEN: Format for claim (837i = Institutional, 837p - Professional)
  10. Lilac: Such as Overriding your billing address. Please email support@heno.io for more information
  11. GREY: Additional Options for 1500 form

If you have any questions then please email us at support@heno.io