Error When Faxing?

1 error has occurred

ORA-20000: java.io.IOException: Value is not an integer: 18446744071745110205

If you received the above error when trying to fax a PDF, your PDF file could be corrupt. Please try the following to fix the situation.

  1. Click "Download" to download the document you are trying to fax.
  2. Click the Print Button
  3. Choose "Save as PDF" when in Printing Screen.
  4. It will ask you to save the document when you do this.
  5. Upload that saved file to the fax
  6. Try submitting again.

If you are still receiving the error please contact support for assistance.

support@heno.io