Re-Billing No Response Claims

Billing > Reports > No Response Claims

When an insurance company does not respond to your claims after a pre-set number of days (e.g. 60 days), a no response claim will be created in the no response reports in the billing section.

To rebill the insurance, select the claim and add an action from the drop-down box:

• Assign bill to the patient
• Re-bill insurance & send now
• Re-bill insurance & send later
• Re-bill/ update & send later
  • Generates an encounter (pre-claim) to be approved and sent later

Changing No Response Days

To change the no response days for an insurance company go to Billing > Insurance.

Select the insurance company, click on the claims tab and edit the no response tab. Apply changes